Waypost Care / Case managers

For hospital case managers and discharge planners

Hand us the family. Keep the discharge date.

You're responsible for a safe discharge, not for being a senior living directory. We take the family's search off your plate and report back to you — at no cost to the hospital, the family, or you.

No contract. No obligation. A reply within one business day — same day for active discharges.

  • No PHI. We work from a discharge date, care level, payer situation and a family contact — never the chart.
  • Same-day response for active discharges. Every option checked against the DSS licensing record before the family sees it.
  • Skilled nursing, home health and hospice too — we help the family navigate those at no charge to anyone.
  • Status back to you. We tell you when the family has been reached, and where things stand.
What we will never do: pay for a referral, offer anything in return for one, or ask you to steer a family. Families choose.

To refer a patient

  1. Use the form below, email info@waypostcare.com, or call 949-432-6497.
  2. Include: discharge date, level of care, payer, preferred area, and a family contact.
  3. We confirm the same business day and tell you when the family has been reached.

Why case managers use us

The family can't decide, and the bed is needed

You've given them the list twice. They're overwhelmed, and the discharge date is not moving. We take that conversation, narrow it to a few places that can meet the assessed care level, and get tours on the calendar.

Placements that fall through come back to your desk

A community that couldn't really handle the care level. A family that moved someone twice. We check license status, capacity and enforcement history before the family sees an option, so the first placement is more likely to hold.

No cost · No contract · No obligation

Refer a patient

Put the discharge date and level of care in the notes, along with a family contact. No PHI — we don't need the chart. We confirm the same business day.

  1. You tell us what the person needs, roughly what can be spent, where, and how soon.
  2. We search, check every option against the state licensing record, and write it up.
  3. You get a shortlist with costs, license details, and which communities pay us.

Prefer to talk? Call 949-432-6497 or email info@waypostcare.com.

I'm…

Please don't include medical records or diagnoses. A sentence about what help is needed is plenty.

We reply within one business day. Same day for active discharges.

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