Waypost Care / Questions
Before you decide
Straight answers about how this works, who pays, and what we do and don't do.
It's free to the family because communities pay us when a family we introduced moves in. That's the catch, and it's the same arrangement every senior living advisor has — we're just the ones who say it out loud and put it in writing. How we're paid →
No. If a community outside our network is a better fit, we'll say so. On every option we present, we'll say whether it's one that pays Waypost Care.
Orange County, Los Angeles County and the San Francisco Bay Area. If the person needs to be somewhere else in California, ask — we'll tell you honestly whether we can help.
Assisted living, memory care, board and care homes and independent living. We also help families navigate skilled nursing, home health and hospice, at no charge to anyone.
Assisted living is help with daily activities in a licensed community. Memory care is a secure setting with staff trained for dementia. Board and care homes are small licensed homes in residential neighborhoods, often with just a few residents. Assisted living · Memory care · Board and care
Generally not for room and board. California's Assisted Living Waiver can cover care services at participating communities, but it has a waiting list. We'll walk you through what's realistic for the person's situation, at no charge.
No. We work from what help the person needs, a budget, an area and a timeline. Please don't send records or diagnoses.
If there's a discharge date, tell us and we'll work to it. A first set of options in writing typically follows within a couple of days; tours can usually be arranged for the following day.
If you'd like us to. We schedule the visits either way.
No, and we never will. Nothing changes hands between Waypost Care and a hospital, a case manager, or a provider who sends a family our way.
No. The decision belongs to the person and their family, with their doctors. Our job ends when they have what they need to make it.
No. Waypost Care is a placement service. We don't provide care, and we don't give medical, nursing or legal advice. The communities we present are licensed, and we give you the license number for each one.
No cost · No contract · No obligation
Tell us a little about the situation. A real person reads every one of these and replies within one business day — the same day if there's an active hospital discharge.
Prefer to talk? Call 949-432-6497 or email info@waypostcare.com.