Privacy Policy

This policy explains what information Waypost Care Search LLC ("Waypost Care," "we") collects through waypostcare.com and when you contact us, how we use it, and the choices you have.

What we collect

What you send us. Your name, phone number, email, and what you tell us about the search: the type of care, area, timeline, budget, and any notes. Please don't send medical records or diagnoses; we don't need them.
How you found us. If you arrive from an ad, we record the ad click identifier and campaign details from the link, so we know which ads are useful.
Basic site usage. We use the Google tag, which sets cookies to measure whether our Google ads lead to inquiries. Google's use of this data is described in How Google uses information from sites that use its services.

How we use it

To respond to you and carry out the search you asked for
To share relevant details with senior living communities, only when you've asked us to arrange a tour or introduction
To keep records of our work, including the compensation disclosure we give every family
To understand which of our ads and pages are working

What we don't do

We do not sell your personal information, and we do not share it for other companies' marketing. We don't hold power of attorney or handle a family's money.

Your choices and California rights

You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it, subject to records we're required to keep. You can stop hearing from us at any time by telling us so. To make a request, email info@waypostcare.com or call 949-432-6497. We won't treat you differently for making a request.

You can block or delete cookies in your browser settings, and you can control Google ad personalization at adssettings.google.com.

How we protect it

Form submissions are sent over an encrypted connection and stored with our website host. Access is limited to the people doing the search.